Capacity Trust offers the following solutions:

• General Solutions

  • Behavioural Competencies
    • Organisations use competencies and competency frameworks to identify, develop and reinforce specific behaviours that are required to achieve organisational success. Today almost all the fortune 500 corporations have integrated the concept of competencies in all critical areas of human resources management. The competency focused solution aids organisations in the identification and development of competency related behaviours.
    • Read more about our Behavioural Competencies solutions here

   

  • Emotional Intelligence
    • Research studies have shown that Emotional Intelligence (EI) contributes to several factors of interpersonal effectiveness and leadership capability. Employees who demonstrate high levels of EI are better at understanding themselves and others, making confident decisions and expressing their views. They have also been found to effectively manage their emotions and have the drive, energy and optimism to succeed. Furthermore, they are more capable of being sensitive to interpersonal and organisational dynamics and relate to others with diplomacy and tact.
    • Read more about our Emotional Intelligence solutions here.

   

  • Individual & Team Development
    • Developed as an alternative to the Myers-Briggs Type Indicator®, this solution assesses personality within the framework of Jung’s type theory of personality. From knowing these preferences, it is possible to anticipate how a person will normally prefer to act in a variety of different situations. It is also possible to anticipate how a person will typically prefer to approach many aspects of their work. The solution provides a readily accepted and non-threatening framework for addressing work, interpersonal, management and teamwork issues
    • Read more about our Individual & Team Development solutions here.

• Survey Solutions

  • Employee Wellbeing
    • The Employee Wellbeing Questionnaire (EWQ) was developed in a programme of research on occupational stress and has general relevance to psychological health at work, job satisfaction and job demands, or workload.
    • Read more about our Employee Wellbeing solutions here

• Role Specific Solutions

  • Sales Roles
    • Sales functions are the lifeblood of most organisations. They can exponentially grow revenue and cement a business’ success. Studies have consistently shown that the calibre of the sales force is directly related to sales success and organisational growth. Fortunately, sales effectiveness is a skill that can be identified and developed. The General Sales Solution assesses a range of personality and motivational characteristics that represent a tendency toward effective sales behaviour.
    • Read more about our Sales Roles solutions here.

   

  • Service Roles
    • Companies are fully aware that the level of service provided to customers not only helps differentiate them from their competitors but increases customer satisfaction leading to long-lasting client relationships. Service representatives are often the main contact customers have with the organisation, which is why it is important to better identify service talents and develop them.
    • Read more about our Service Roles solutions here

• Industry Specific Solutions

  • Health & Safety
    • Workplace accidents are one of the key causes of lost work time and productivity. As a result, many organisations are aiming to reduce the number of safety accidents and improve their safety culture. The Health and Safety Solution assesses a range of ability and personality characteristics which have been shown to relate to safe behaviour in the workplace. As such it can be used to ensure those selected into the organisation can behave safely in the workplace, or to facilitate the development of safety behaviours in existing staff.
    • Read more about our Health & Safety solutions here

• Screening Solutions

  • Identification of Management Derailers
    • The Derailer Solution is a brief screening tool that identifies individuals whose personalities present a risk of undermining the organisation’s success and derailing team performance. It identifies twelve dysfunctional behaviours that can impair a person’s performance and present challenges for the team or organisation in which he/she is working.
    • Read more about our Identification of Management Derailers solutions here.

   

  • Assessment of Workplace Integrity
    • Measures of integrity have consistently been shown to be good predictors of work-based performance across a range of roles and settings. Attitudes towards integrity have been found not only to predict honesty at work but also to predict compliance with organisational rules systems and procedures, adherence to safety protocols, risk avoidance, etc. Having a well-defined sense of personal integrity, and a clear commitment to high ethical standards, has also been shown to be correlated with global ratings of work performance across many jobs.
    • Read more about our Assessment of Workplace Integrity solutions here

• Career Guidance Solutions

  • CMAP Career Motivation Analysis Profile
    • The Career Motivation Analysis Profile was designed to provide a comprehensive and fully integrated assessment for career guidance and development. It is partially based on the pioneering work of John Holland in the area of general career themes, though also incorporates personality characteristics, motivators and reasoning abilities. Combined, these elements provide job recommendations based on an individuals’ key interests, how well suited they are to the work environment and how capable they may be of coping with the intellectual demands of particular jobs.
    • Read more about our CMAP Carrer Motivation Analysis solutions here